Last Updated: 01/01/2024
1. Information We Collect To provide seamless food delivery, we collect the following essential data:
Personal Details: Name, phone number, email address.
Delivery Data: Exact delivery address, geo-location, and order history.
Technical Data: IP address, device type, and browsing behavior on our platform to optimize user experience.
2. How We Use Your Data We do not sell your personal data. We use it exclusively to:
Process and fulfill your food orders.
Calculate precise distance-based delivery charges.
Communicate order updates and resolve customer service issues.
Improve our backend infrastructure and service scalability.
3. Third-Party Sharing To operate efficiently, we may share necessary data with trusted third parties, including:
Delivery Partners/Riders: Only your name, phone number, and address are shared to ensure accurate delivery.
Payment Gateways: For secure transaction processing (we do not store your credit card details).
Cloud Infrastructure: Data is stored on secure, encrypted servers to maintain service reliability.
4. Data Security We implement industry-standard security protocols to protect your data against unauthorized access. However, no digital transmission is entirely secure, and you share information at your own risk.
5. User Rights You have the right to request access to, modification of, or deletion of your personal data from our systems. To exercise these rights, please contact us at info@foodamy.com.bd
