Shipping Policy for Foodamy

At Foodamy, we aim to deliver your favorite meals promptly and efficiently. This policy outlines our delivery process and what you can expect when ordering from us.

1. Delivery Partners

We deliver orders through third-party delivery services whenever available, including:

• Foodpanda
• Pathao
• Foodi
• Khaodao

Foodamy is also a restaurant partner and listed on these platforms, allowing you to place orders directly through their apps or websites.

2. Delivery Timeframe

• Delivery typically takes 30-50 minutes from the time the order is confirmed.
• During peak hours, bad weather (e.g., rain), or other unforeseen circumstances, delivery times may be extended.

3. Order Cancellations Due to Delays

• In rare cases where delays exceed 1.5 hours or the order cannot be delivered due to circumstances beyond our control, the order may be canceled.
• Customers will be notified promptly if their order is canceled, and refunds will be processed for prepaid orders as per our Refund Policy.

4. Delivery Coverage

Delivery availability is subject to the coverage areas of the respective third-party delivery service. Please ensure your location falls within their delivery zones.

5. Contact for Delivery Issues

For delivery-related inquiries, please contact:

• The delivery partner directly (if ordered via their platform).
• Foodamy’s support team at:
  Email: support@foodamy.com.bd
  Phone: 01581-086261

6. Important Notes

• Delivery times are estimates and may vary based on traffic, weather, and service availability.
• Foodamy is not responsible for delays caused by third-party delivery services but will assist in resolving any issues to the best of our ability.